This is an agreement between you and HideMy.name VPN (“Service”) which is operated by inCloak Network Ltd. (“us”, “we”, or “our”) for VPN services, related services and features. It is NOT a service for the commission of criminal acts. It is an anonymity and privacy service. You agree not to violate any laws of any jurisdiction you are originating from, or terminating into.
You agree to protect your user id (access code) and our system from unauthorized use and not to publish or share your access code with third parties. You are responsible for all actions that occur on our servers where the login uses your user id/passcode.
You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to attack in any way shape or form any other computer or network while on our service.
Actual service coverage, speeds, locations and quality may vary. The service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed.
We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the service. Network speed is an estimate and is no indication of the speed at which the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.
Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any conduct deemed illegal or unwanted shall be subject to suspension or termination. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
This is the whole agreement. From time to time, we may post a new terms of service that will become binding and it is the responsibility of the users to periodically check for new Terms of Service.
If you enable the subscription option, you will be automatically billed each 30, 183 or 365 days depending on the duration of the selected plan. To cancel the automatic billing schedule, simply contact our support team with a short notice to cancel the subscription.
G2A additional EULAs
In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to. We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, you may contact us by email at [email protected]
Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]. Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.